Contact

Orders are processed Monday-Friday, excluding weekends and major holidays, and are shipped within 3-5 business days. Once your order has been shipped you will receive an email with your tracking information.

You have 14 days upon receiving your shipment to return items. Shipping charges are non-refundable, and returns must be processed through our returns portal. The item(s) must be in new, unused condition with the original tags still attached.

Cancellation requests are not guaranteed. During peak periods and on orders placed over the weekend, cancellations may not be possible.

Please contact us at info@swishop.com within 24-48 hours of delivery. Include detailed images of the damaged product(s) and the packing/invoice slip. Our team will investigate the issue and respond with a resolution.